Website Usage Guidelines
- Familiarize yourself with these conditions prior to navigating our website. Only those legally of age should access this site.
- Within the U.S., you must be 21 or older. International visitors must be 18 or older. By agreeing and proceeding, you certify your age.
- Our products are tailored for adults seeking smoking alternatives or exploring new products. Exercise caution when using them.
- We discourage the misuse of smoking, nicotine, or any other products on this platform. Fire and Light is not liable for any consequences of product use.
- Content may evolve without notice. Adhere to these conditions and all relevant laws during site access. Discontinue if you disagree with these terms.
- All content, such as graphics and text, are under U.S. and international copyright laws, owned by Fire and Light. Reproduction, display, or distribution without consent is prohibited, except for order placement or product purchase.
Warranty and Liability
- Our products and materials are provided “as is”, with no guarantees.
- Fire and Light isn’t liable for damages from products like chargers, batteries, or related electronics. We also don’t cover incidental or consequential damages.
- We offer no warranties for lithium batteries due to varied usage. Understand how these devices function. Their usage is at your own risk.
- E-Liquids may cause allergic reactions for some. Ensure you’re not allergic to the ingredients.
- Research each product before purchase. Understand safety protocols for all items. We aren’t liable for any risks associated with using our products.
- Fire and Light doesn’t vet all user contributions. However, inappropriate, misleading, or infringing content may be removed at our discretion.
- Whether you share feedback, ideas, or other content, Fire and Light may use them freely across any medium without compensation.
- Ensure your comments respect others’ rights and don’t contain harmful elements. You are accountable for your submissions, while Fire and Light assumes no responsibility.
- We don’t oversee or endorse user content, but retain the right to remove content breaching these terms. Rely on any user content at your own risk.
Third-Party Links & Affiliates
For the convenience of our customers, Fire and Light may provide links to third-party websites. These sites operate independently from us and we have no control over their content or policies. While we aim to ensure the integrity of Fire and Light, we appreciate your feedback on our external links. Engage with these third-party links at your own discretion and risk.
Your Fire and Light Account
You are accountable for maintaining the confidentiality of your account and password. All activities that transpire under your account are your responsibility. Fire and Light, as well as its parent companies, are not liable for any misuse of your account. We cater only to legal-aged adults, and purchases can be made using valid payment methods. We employ personal data provided by you to conduct necessary age verifications, potentially involving third-party verification services. If underage, Fire and Light retains the right to decline service and immediately close all associated accounts.
Your Data & Privacy
We process orders within 24-72 hours, aiming for a swift dispatch within 24 business hours. However, during peak times like holidays, processing may extend. Once processed, you’ll receive tracking details. Please note: all shipping durations are estimated and not guaranteed. For specific delivery timelines, refer to our Shipping & Handling section.
Bear in mind that carriers, due to high volumes, might delay updating tracking information. If errors or delays occur, they are carrier responsibilities and must be addressed with them directly.
Risk & Responsibility
Purchases from Fire and Light are made under a shipment agreement. This implies that once the product is handed over to the carrier, risk of loss or damage shifts to the buyer.
Term & Agreement End
By accessing and using our site, you abide by these terms. Fire and Light reserves the right to modify or terminate these terms anytime without prior notice. Provisions concerning Copyrights, Trademarks, Disclaimers, and Liability Limitations remain effective post-termination.
Return & Refund Protocols
At Fire and Light, we prioritize customer satisfaction. If a received item is defective, it can be returned within 30 days of shipment. Certain items, due to health and safety reasons, are non-returnable, such as e-liquids, coils, drip tips, spare parts, batteries, atomizers, and hemp products. Queries? Reach out via our Contact page.
For packages returned due to failed adult signature verification, a $15 restocking fee might apply. Any refund challenges will be addressed with store credit.
International patrons should be acquainted with their country’s importation and customs regulations. Any associated duties, taxes, or VAT are the buyer’s responsibility. Fire and Light cannot be held accountable for customs seizures or any international regulations violations. As an international buyer, you take full ownership of your purchases and any associated legal responsibilities. Always consult local authorities for vaping product regulations.
In the event that FireandLight.com is mistakenly listed at an incorrect price, typos, or any information regarding any product or any page, FireandLight.com reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price. FireandLight.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, FireandLight.com shall issue a credit to your credit card account in the amount of the incorrect price.
You agree to indemnify, defend, and hold harmless FireandLight.com, its officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Pricing & Payment
Product prices do not include taxes (if applicable) and shipping charges. Tax and shipping charges will be added at checkout. The tax and shipping charges shown during the checkout process are an estimate and are subject to verification. Final charges will be reflected when your order is processed. Nothing contained in these terms should be construed in any way to waive or limit our rights to obtain payment for products purchased, including any applicable taxes for which the company pays.
In accordance with applicable law, Fire and Light collects sales tax on orders shipping within or to specific states. Fire and Light is not responsible for additional taxes and tariffs on international shipments.
Where applicable, state and local excise tax will be added to the price of all items, as required by law. The amount of tax charged is based on the tax laws in effect in the jurisdiction to which the ordered product will be shipped.
The statements made regarding products found on this website have not been evaluated by the Food and Drug Administration. Products, and the ingredients comprising these products, have not been approved or endorsed by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. If you are pregnant, nursing, taking medication, or have a medical condition, we suggest consulting with a physician before using any of our products.
Caution: When working or handling with all rechargeable batteries, there are always risks due to their characteristics and they may explode or burn if mishandled. Please make sure that you have enough knowledge on all types of rechargeable batteries. Always be careful when charging batteries. Never leave them unattended while in use. Always charge batteries on a fire-proof surface and prevent charging on wood or carpet. FireandLight.com is not responsible for any damage or modifications to the batteries or charges in any shape or form. We are not responsible for any damage caused by misuse or mishandling of rechargeable batteries.
To learn more about proper storage and care for rechargeable batteries, please visit specific websites.
We reserve the right to refuse service to customers that, in our sole discretion, violate any Fire and Light terms or policies.